Partner at Risk
Unfortunately, not all businesses who partner with GetintheLoop will find success or be the right fit for the platform. When you actively help them to find the value GetintheLoop provides, you can save the business. In other cases, you may not be able to meet the expectations required to keep them subscribed.
There are a few warning signs a partner may request completion of service with GetintheLoop. When any of these signs are noticed, flag the partner as ‘At Risk’. Begin actively working to reset expectations and help the partner achieve success.
How to identify a partner at risk
Not engaged or active
Limited in responding, does not reply back to emails, phone calls, etc…
Does not take suggestions
Offers go stagnant with no rotation
Disinterested in GetintheLoop
Not seeing the value
Actions are high but the partner says no one has redeemed
Actions are low, offers are weak
Does not understand the value of Reach | Response | Actions
Offers do not resonate with members - they are weak
Redemption feature is not set up correctly on their end
Does not have 5 offers live
What to do about it
Success means different things for each partner, is it important to learn their expectations as soon as possible. Once you understand your partner’s expectations, you can make suggestions based on their goals. Teach partners what success looks like from a reach, response, and action standpoint by reviewing their stats dashboard with them on a regular basis.
Sharing key successes during your touch points, will help the partner understand what is needed to achieve success.